Legal notice

Dear Customer,

To support you in exercising your right to submit a complaint to an official, independent and impartial third-party entity, and in accordance with Law No. 144/2015 of 8 September 2015, we have gathered some information that may help you with this process.

In the event that you are not satisfied with the solution presented by our company in relation to a dispute, you may contact one of the Alternative Dispute Resolution Entities listed below:

1. CNIACC – National Centre for Information and Arbitration of Consumer Disputes
   Tel.: 213 847 484
   Email: cniacc@unl.pt

2. CIMAAL – Centre for Information, Mediation and Arbitration of Consumer Disputes of the Algarve
   Tel.: 289 823 135
   Email: cimaal@mail.telepac.pt

3. Consumer Dispute Arbitration Centre of the District of Coimbra
   Tel.: 239 821 690 / 289
   Email: geral@centrodearbitragemdecoimbra.com

4. Consumer Dispute Arbitration Centre of Lisbon
   Tel.: 218 807 000 / 218 807 030
   Email: juridico@centroarbitragemlisboa.pt
   director@centroarbitragemlisboa.pt

5. Consumer Information and Arbitration Centre of Porto
   Tel.: 225 508 349 / 225 029 791
   Email: cicap@mail.telepac.pt

6. Consumer Dispute Arbitration Centre of Vale do Ave / Arbitration Court
   Tel.: 253 422 410
   Email: triave@gmail.com

7. Consumer Information, Mediation and Arbitration Centre / Consumer Arbitration Court
   Tel.: 253 617 604
   Email: geral@ciab.pt

8. Consumer Dispute Arbitration Centre of the Autonomous Region of Madeira
   Address: Rua Direita, 27 – 1st Floor, 9050-405 Funchal
   Email: centroarbitragem.sras@gov-madeira.pt